Market Research and Planning
Conducted extensive market research to identify new opportunities in line with MBRU’s product or portfolio offering and compared against industry competitors, covering 50+ venues across the UAE and 200+ online courses, as well as establishing the first Digital Learning Lab.
Developed six comprehensive action plans to pursue new opportunities, resulting in a pipeline of 5M AED.
Initiated contact with potential clients, to arrange meetings, and to deliver compelling sales pitches to 300 health industry partners.
Customer Relationship
Established and Nurtured Client Relationships
Planning to cultivated profitable connections with over 50 new clients, to a substantial 30% increase in revenue within the first year.
Client Satisfaction and Trust Building
Demonstrated a commitment to understanding client needs, to achieve a remarkable 95% satisfaction rate as personal KPI.
Positioned MBRU as a trusted healthcare partner, contributing to enhanced client loyalty and long-term partnerships.
Sales
Generated a Request for Proposal (RFP) to acquire essential tools such as CRM, Project Management, and Idea Management systems
Created and delivered impactful presentations to effectively communicate the unique value proposition of MBRU’s offerings, resulting in a targeted 5M AED sales.
Managed the entire sales cycle, including negotiating terms, drafting agreements, and securing sales.
Prepared and presented regular activity updates to internal management stakeholders, highlighting the successful closure of high-value contracts and key revenue growth.